RETURN & REFUND POLICY

We want customers to feel confident when shopping at Quornex LLC.

If you are not satisfied with your purchase, you may request a return under the following guidelines.


Return Period

Customers may request a return within 30 days of receiving the product.


Eligibility Requirements

To qualify for a return:

• The item must be unused
• The item must be in original condition
• The item must be returned with original packaging
• Proof of purchase must be provided


Non-Returnable Items

Returns may not be accepted in the following situations:

• Products that have been used
• Items damaged due to misuse
• Items returned without original packaging


Refund Processing

Once the returned item has been received and inspected:

• Approved refunds will be issued to the original payment method
• Refund processing typically takes 5–10 business days


Return Shipping

Customers may be responsible for return shipping costs unless the product received was defective or incorrect.