Return & Refund Policy
RETURN & REFUND POLICY
We want customers to feel confident when shopping at Quornex LLC.
If you are not satisfied with your purchase, you may request a return under the following guidelines.
Return Period
Customers may request a return within 30 days of receiving the product.
Eligibility Requirements
To qualify for a return:
• The item must be unused
• The item must be in original condition
• The item must be returned with original packaging
• Proof of purchase must be provided
Non-Returnable Items
Returns may not be accepted in the following situations:
• Products that have been used
• Items damaged due to misuse
• Items returned without original packaging
Refund Processing
Once the returned item has been received and inspected:
• Approved refunds will be issued to the original payment method
• Refund processing typically takes 5–10 business days
Return Shipping
Customers may be responsible for return shipping costs unless the product received was defective or incorrect.